Shipping / Returns
Our products are shipped through either UPS, USPS or DHL. We are entrusting a third party to deliver your item in a timely fashion. Once the package leaves our facility, it is now the responsibility of said third to deliver your package.
If you would like to require signature for delivery, please call us or email us at firstname.lastname@example.org for that option.
INTERNATIONAL ORDERS: Due to problems of Covid-19, As of now we are sending out international orders through DHL only. It is possible you may need to pay extra fees when your package is going through custom clearance.
Returns - Exchanges
U.S. online purchases only. International returns are not available at this time.
Please note: we provide return label in case of damage, warranty or wrong item exchanges only. For regular return and exchange you are responsible for shipping to us and we will take care of the shipping fee when sending back to you.
You can process the return / exchange online within 30 days of item received Item must be in original package and have tags attached with a copy of your receipt. You will receive a RA # and return address.